A. The fee for CrissCross’ representative payee program varies by benefit type. The Social Security Administration, Veterans Association, various pension boards and other benefit providers all have unique fee guidelines, which considers the individual’s overall monthly benefit, additional fee obligations, and other information related to the unique program and financial needs.
All standard payee responsibilities:
CrissCross’ personalized payee program benefits:
A. Monthly benefits are paid directly to CrissCross, then used to pay all your monthly expenses, including a weekly allowance disbursed to you on an electronic debit card.
During the initial phase of the program, you and your personal caseworker will complete a full assessment of your finances, create a monthly budget and spending plan, and develop an action plan designed to meet short- and long-term financial goals.
A. After addressing your monthly expenses, as determined by the monthly budget and spending plan that you and your caseworker will create together, CrissCross will then use the remaining funds to determine your weekly allotment that is disbursed to you on an electronic debit card for food, entertainment, and other weekly discretionary expenses.
A. You can request money for special purchases by submitting an Additional Funds Request form or by contacting a CrissCross specialist. Your caseworker will review the details of your request and account, and access the funds available in your interest-bearing savings account prior to approving your request.
A. During the initial budgeting phase of the program, a savings strategy is established to meet planned periodic expenses such as seasonal expenses like holiday shopping and car registration.
A. You are not required to provide receipts or track spending resulting from funds made available through weekly check or debit card disbursements for food and entertainment. However, you are responsible for providing proof of purchases for any additional funds requested.
A. CrissCross has established numerous relationships with retailers across the country to assist program participants in managing weekly benefits. Vouchers are processed and delivered to participating clients to be used at select retailers. The voucher will include a list of approved items for purchase. Receipts for voucher purchases are sent directly to CrissCross, eliminating the reporting hassle for participating clients.
A. A representative payee is a person or an organization that receives Social Security or SSI disability benefits on behalf of a participating beneficiary. A representative payee must use the monthly benefits to support and care for the beneficiary only.
A. To become an organizational payee, the organization must undergo a face-to face interview with the SSA and clearly define:
Once an organization is designated as a payee, it must undergo extensive training and effectively administer payee services, including:
Also, if an organization keeps a collective account (one that contains the funds for more than one beneficiary in a single checking or savings account), the organization must:
Like an individual payee, organizational payees must file annual reports that detail how funds are spent. The SSA will also make on-site visits to organizational payees. During these visits, the SSA will:
A. Community service organizations, medical staff, government agency social workers, or anyone suspecting abuse or mental instability can refer a beneficiary for representative payee assistance, but the SSA officially decides the need for a representative payee. This decision is usually based on evidence presented in individual cases. For example:
A. Power of attorney assignment is not required to serve as an individual representative payee or as an organizational payee. CrissCross is not authorized to serve as power of attorney for any participating beneficiaries.